Privacy policy

Privacy Policy

 

DKS Natural Products and DKS Imagination Creativity Designs understands that your privacy is important to you and that you care about how your information is used and shared online and so we are committed to ensuring that your policy is protected. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.

This Policy applies to our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it.

Our Site is not intended for children and we do not knowingly collect data relating to children.

We may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes.

Your acceptance of our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

 

WHAT DOES THIS POLICY COVER?

This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether we provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.


WHAT DATA WE COLLECT?

When placing an order, you need to provide data including your name, email address, delivery address and a phone number. Once your order is fulfilled we do not hold any of your data.


WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number and email address.

To process transactions your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.


To send periodic emails, the email address you provide for order processing, may be used to send you information and updates pertaining to your order or request.

 

 

WHERE DO WE STORE YOUR DATA?

Your data is stored through third party Shopify’s data storage, databases and the general Shopify application because of your payment. They store your data on a secure server.

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products to you.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

HOW IS YOUR DATA PROTECTED?

Data security is of great importance to us, and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

Steps we take to secure and protect your data include:

. Payment data and credit card information is processed and stored securely with our payment service providers (Shopify Payments, PayPal).

 

. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

 

. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers and their terms policy and privacy policy are listed below.
https://www.shopify.com/legal/terms

https://www.shopify.com/legal/privacy


. These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

THIRD PARTY SERVICES.

Third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Payment gateways Third-party providers and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Condition.

Links.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

COOKIES.

Cookies are small text files which asks permission to be placed on your computer, smartphone or other device when you access the internet and websites. They collect information about how you browse websites or engage with emails and allow companies to improve their services and provide you with a better experience. Once you agree, the file is added and the cookie helps analyse web traffic or lets you visit particular site.

Cookies allow web applications to respond to you as an individual and can tailor its operation to your needs, likes and dislikes by gathering and remembering information about your preferences.

We, like many other websites, use cookies which are placed or accessed on your computer or device. Some of these cookies are essential to the performance of our website and others enable us do things like track your activity on our website or offer you a more personalised experience.

Cookies does not gives us access to your computer, smartphone or other devices or any information about you, other than the information you choose to share with us.

You can choose to accept or decline cookies however, if you decline, it may prevent you from taking advantage of the website.

 

CHANGES TO THIS PRIVACY POLICY.

We may change or update this Privacy Policy as we deem necessary from time to time, or as may be required by law. Changes and clarifications will take effect immediately upon their posting on the website. We recommend that you check this page regularly to keep up-to-date.

 

CONTACT INFORMATION.

If you have any questions or complain about our privacy policy please contact us by email at orders@dksnaturalproducts.uk or by post at: DKS Natural Products Unit 5, Martinbridge Trading Estate, 240-242 Lincoln Road, Enfield, Middlesex, EN1 1SP.